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How can I change my Introplex account password?
To change your Introplex account password, follow this link by logging in to our customer portal:...
How can I change my server root password?
Log in to WHM using the current root password. Go to "Server Configuration" > "Change Root...
How can I update Introplex if I've changed the server root password?
With managed servers, you must update Introplex as soon as you have changed the server root...
How strong should a server root password be?
Very strong. In fact, even stronger than your bank account password. The reason is that with bank...
How to block IPs from accessing a website in cPanel
One way of blocking either a single IP or a range of IPs from accessing a website, is via cPanel....
How we keep your credit card details secure
Although our own servers are very much secure, Introplex does not store your credit card details...
Managing backups in cPanel
To manage account backups in cPanel, log in to the cPanel account and go to "Files" >...
Managing backups in WHM
In WHM, you can create periodic automatic backups for accounts and for system files, by logging...
Managing the server's firewall
The server's firewall can be managed from WHM > "Plugins" > "ConfigServer Security &...
Protecting directories with password
You can protect certain directories on an account with a password, so that if users try to access...
R1Soft CDP Backup Service
R1Soft CDP Backup Service offers CDP (Continuous data protection) service via a software...
The server root password
The server root password is the password for user 'root' on your server, which has...
Using the Allow/Deny directives
You can add the Allow/Deny directives to a .htaccess file to allow or deny access to the...

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